‘They’re liquidating us’: AT&T continues layoffs and outsourcing despite profits
Cindy Liddick had worked at the AT&T call center in Harrisburg, Pennsylvania, for 12 years before it closed earlier this month.
The former customer support specialist is among the more than 16,000 people in the United States who have lost their jobs at the communications giant since 2011, as it continues to shut down call centers to consolidate facilities within the US, or in favor of offshore alternatives in countries such as India, the Philippines and Mexico……….
Source: The Guardian
